Love Woodbridge Plumbing
Jan. 22nd, 2008 04:16 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
make_your_moveFirst I calle "My Plumber" because their number was on the front page of the phone book. They didn't have a human answering (that should of been clue #1) but I waited and had a call like this:
Idiot Plumbing Place: Hi ... how can we help you.
Me: I just had a toliet on my main floor overflow and now I've discovered it's coming through the ceiling and I don't know if it's from the water that was on the floor or if I have a more extensive problem.
IPP: Well, we can make an appt for you for some time tomorrow
Me: But you advertise same day service. Can I get someone today?
IPP: Well, that's only if you call before 12 noon. All our priority slots are filled for today.
Me: There is water coming through my ceiling - don't you consider that a priority?!?
IPP: I told you, all our priority spots are filled for today.
Me: Well, I guess than I'll have to call and find someone who will come today because this leak can't wait.
IPP: Thanks for calling, have a nice day.
*ARRGGHHHHH* How the hell do you advertise "same day emergency service" and then not mention that it only applies if your emergency is before fucking noon?!?!?????!!!!!!!!!!
Anyway, I called Woodbridge Plumbing (they did have a human answering the phone) and not only was she very nice - she said they could get someone to me in between 3pm and 6pm. And at 3:15 pm, they were at my front door. Yay!!!!!!!!!!
So the upshot is, there is nothing under the floor leaking and the continual leaking from the toliet was coming from the washer/bolts that hold the tank to the toliet. They had deteriorated after years of being in the water.
There's now a small hole in the ceiling to drain and dry the rest of the water and it looks like I'll be getting some drywall spackle for this weekend.
Idiot Plumbing Place: Hi ... how can we help you.
Me: I just had a toliet on my main floor overflow and now I've discovered it's coming through the ceiling and I don't know if it's from the water that was on the floor or if I have a more extensive problem.
IPP: Well, we can make an appt for you for some time tomorrow
Me: But you advertise same day service. Can I get someone today?
IPP: Well, that's only if you call before 12 noon. All our priority slots are filled for today.
Me: There is water coming through my ceiling - don't you consider that a priority?!?
IPP: I told you, all our priority spots are filled for today.
Me: Well, I guess than I'll have to call and find someone who will come today because this leak can't wait.
IPP: Thanks for calling, have a nice day.
*ARRGGHHHHH* How the hell do you advertise "same day emergency service" and then not mention that it only applies if your emergency is before fucking noon?!?!?????!!!!!!!!!!
Anyway, I called Woodbridge Plumbing (they did have a human answering the phone) and not only was she very nice - she said they could get someone to me in between 3pm and 6pm. And at 3:15 pm, they were at my front door. Yay!!!!!!!!!!
So the upshot is, there is nothing under the floor leaking and the continual leaking from the toliet was coming from the washer/bolts that hold the tank to the toliet. They had deteriorated after years of being in the water.
There's now a small hole in the ceiling to drain and dry the rest of the water and it looks like I'll be getting some drywall spackle for this weekend.
